Run the night.
We’ll explain the buttons.

1. Open Create an AVNT account.
2. Choose the venue type that matches how you sell: nightlife or coffee shop.
3. Enter the owner email, a secure password, and the venue details.
4. Finish account creation, then sign in with that same owner email.

1. Open the Client Dashboard.
2. Use the venue owner email and password—not a staff PIN.
3. Choose what you need: performance, menu, history, staff, floor, inventory, time clock, or setup.

If the login works on the iPad but not the website, make sure you are using the owner account rather than a staff profile.

1. Sign in to AVNT, then open Set up payouts.
2. If AVNT asks, re-enter your owner password. This confirms it is really you.
3. Select Continue to Stripe and complete the business and bank questions Stripe shows.
4. When you finish, Stripe sends you back to the AVNT payout page automatically.
5. If the status is still pending, select Check Stripe status. Stripe may still need verification.

1. Open Sell and choose a category or search for an item.
2. Tap an item to add it to the current order.
3. Use the quantity controls in the order panel to add or remove units.
4. Review the subtotal, tax, and total before choosing cash or card.

If an item needs choices—such as coffee size or milk—AVNT asks before adding it.

1. Build the order and select Charge.
2. Hand the customer the tip and signature screen when it appears.
3. Ask them to present their card or supported wallet to the connected reader.
4. Wait for AVNT to confirm the payment before clearing the counter.

1. Build the order and select Cash.
2. Choose the amount received or enter the tender shown.
3. Confirm the change due, return it to the guest, and complete the sale.

Cash sales are still recorded in History and included in venue reporting.

Guest-selected tips are chosen during card checkout. Automatic gratuity is a venue setting applied to eligible card orders before the customer adds any optional extra tip.

1. Open Setup.
2. Find Automatic gratuity.
3. Turn it on and choose the venue’s percentage.
4. Run a test order and review the checkout totals before opening.

1. Open New Tab and identify the guest or group.
2. Add items normally from Sell.
3. Use Open Tabs to return to the order later.
4. When needed, move selected items or combine them into another authorized tab.
5. Close the tab only after payment is confirmed.

1. Sign in to the client dashboard and open Menu.
2. Add a new item or choose an existing item to edit.
3. Set a clear name, category, and price.
4. Save, then confirm the item appears correctly on Sell.

1. Create the venue as a Coffee shop so AVNT loads the coffee workflow.
2. Open Menu and review the hot and iced starters.
3. Set prices for each size. Espresso uses shot counts in place of ordinary size labels.
4. Review syrups, milk choices, extras, and preparation options.
5. Add an upcharge only where the venue actually charges one.
6. Test one hot drink and one iced drink before serving.

1. Open Inventory from the owner dashboard.
2. Enable tracking for packaged items you count individually.
3. Record deliveries and count corrections from Inventory.
4. Leave made-to-order or effectively unlimited items untracked.

AVNT protects stock reserved by in-progress card payments so two terminals do not sell the same last unit.

1. Open Setup, then Staff.
2. Add the staff member’s name and assign their personal PIN.
3. Ask them to sign in once before the shift starts.
4. Remove or deactivate access when someone should no longer use the POS.

1. Open Clock In / Out on the iPad.
2. Select the staff profile and follow the PIN prompt.
3. Repeat at the end of the shift to clock out.
4. Owners can review time activity from the dashboard.

1. Open Setup, then Nights.
2. Create or choose the recurring night.
3. Add the drink specials that belong to it.
4. Set the active night before service and confirm its specials on Sell.

1. Open Analytics.
2. Choose the period: tonight, a recent range, or the longer view available in the dashboard.
3. Use total collected for money received and sales mix for the breakdown.
4. Check order count, average sale, items sold, tips, tax, refunds, and best sellers.

Dashboard analytics come from AVNT order records. Stripe payout timing is a separate status.

1. Open History.
2. Search or narrow the visible orders until you find the sale.
3. Open the receipt to review items, payment, tax, and tip details.
4. Before retrying a questionable payment, confirm whether a completed charge already exists.

1. Return to AVNT payout setup and select Check Stripe status.
2. If more information is required, select Continue to Stripe again.
3. Complete every visible Stripe requirement, including business verification—not only the bank account.
4. Let Stripe redirect you back to AVNT. Avoid closing the page mid-step.
5. If it still fails, email a screenshot and the approximate time it happened.

1. For the client dashboard, use the owner email and password.
2. For staff access on the POS, use the staff member’s personal PIN.
3. Check for accidental spaces and confirm the email is the one used to create the venue.
4. If the owner password needs help, contact hello@posavnt.com.

Unless AVNT explicitly shows that offline card payments are available for this venue and reader, treat card checkout as online-only.

1. Do not repeatedly submit the same payment.
2. Restore the iPad’s connection and wait for the reader to reconnect.
3. Check History for the sale before charging again.
4. Use the venue’s approved fallback process while connectivity is unavailable.